VIP Elite Club Status Terms & Conditions

These terms and conditions (“Membership Terms”) apply to the VIP Elite Club run by Oxendale & Co. Limited trading as Oxendales, Jacamo & Simply Be, Woodford Business Park, Santry, Dublin 17: (“Oxendales”).

Membership of the VIP Elite Club is at the sole discretion of Oxendales.

VIP Elite customers will be entitled to a number of perks (selected at the sole discretion of Oxendales), such as VIP Elite mailings and newsletters, access to a VIP Elite online area and VIP Elite birthday treats.

Members must be Irish residents aged 18 or over (excluding employees (and their immediate families) of Oxendales and N Brown Group plc, any of their group companies, their agents and anyone else professionally connected with the VIP Elite Club) and hold an Oxendales customer accounts: Qualifying Customer Account”).

Use of a Qualifying Customer Account constitutes acceptance of these Membership Terms.

A VIP Elite Club membership year commences on 1 May of each year that Oxendales runs the VIP Elite Club. Membership can commence on either 1 May or 1 November. Unless a VIP Elite Club customer meets the relevant qualification spend criteria (detailed below) membership of the VIP Elite Club will (regardless of the date that the membership starts) automatically cease on 30 April the following year.

To qualify on 1 May in any VIP Elite Club membership year as: (i) a VIP Elite customer, a customer must have placed during the period 1 April to 31 March just ended (“Qualifying Period”) 5 or more orders on a single Qualifying Customer Account with a total value of over €450 (after returns) (“VIP Elite Qualifying Spend Criteria”) and their account must be in good standing order without any arrears or payment difficulties.

In November of each VIP Elite Club year, non-VIP Elite customers will have the opportunity to join the VIP Elite Club. To qualify on 1 November in any VIP Elite Club year as: (i) a new VIP Elite customer, a non-VIP customer must have met the VIP Elite Qualifying Spend Criteria during the first six months of the Qualifying Period in question and their account must be in good standing order without any arrears or payment difficulties.

Spend across multiple Qualifying Customer Accounts does not qualify and store purchases are excluded.

Any VIP Elite customer that has his/her customer account restricted, suspended or terminated may lose their VIP Elite status.

Oxendales reserve the right to amend, suspend or terminate the VIP Elite Club and/or any of its benefits and/or the Membership Terms at any given time and at its sole discretion. Oxendales will notify VIP Elite customers of such matters by posting a notice to this effect in the VIP Elite online area as soon as reasonably practicable.

These Membership Terms are governed by Irish law and subject to the exclusive jurisdiction of the Irish Courts.

Oxendale & Co Limited T/A Oxendales, Jacamo & Simply Be is regulated By The Central Bank Of Ireland. Oxendale & Co. Limited is a limited liability company. Telephone: (01) 8300600 / 8300800 Fax: (01) 8300333 Directors: B. O’Sullivan, K. Nelson (British) Registered in Ireland, No. 263438. Registered Office; Woodford Business Park, Santry, Dublin. WEEE Reg. no. 00460WB.